Business Systems Analyst Lead Hyperion Essbase

We're looking for someone that has system administration experience with Hyperion Essbase and Planning and can understand EAS and calcs and provide exceptional customer service and end user support. Finance background preferred. User will support monthly production support activities around the monthly close and forecasting and planning processes within Finance. This role will augment work already being performed on team.

Job Summary and Mission: Providing business expertise in identifying and designing improvements on application(s) or database system(s) for a specific business unit or department. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training. Acts as a lead to experienced analysts.

Summary of Key Responsibilities:

- Collaborates with business group management to develop appropriate training materials to support the needs of the functional area.
- May provide direct end user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
- Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments.
- Tracks project progress and provides updates to impacted parties.
- Communicates new system functionality to department and assists users in understanding implications.
- Gathers and documents business requirements.
- Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements.
- Develops test plans and scripts.
- Manages testing of system fixes, new releases and enhancements, changes and implementations and system interfaces, in order to ensure functionality and user acceptance.
- Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification.
- Leads and participates in cross functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects.
- Assesses benefits to be derived from systems improvements and quantifies impact to business unit.
- May assist in development of project scope, budget estimates and timeline.
- Troubleshoots, identifies and tracks software and hardware issues and resolves them to keep systems operational.
- Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.
- Documents and communicates problem resolution.

Summary of Qualifications:

- End user support and training: 6 years
- Experience with the applicable business system(s): 6 years
- Functional area experience in retail, human resources or finance: 6 years
- Systems design, testing and implementation: 6 years
- Project management: 3 years
- Script development and application testing: 1 year
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to balance multiple priorities and meet deadlines
- Ability to work independently and make decisions with minimal supervision
- Proficiency in Microsoft Office Suite
- Ability to convey technical information in an accessible and understandable manner
- Training and presentation skills
- Analytical, problem solving and troubleshooting skills
- Understanding of functional area business objectives, strategies and work flow processes
- Advanced knowledge of business specific application system, such as Portal, CAD, MRP
- Knowledge of business requirements management