Business Systems Analyst Lead

*Our client is a signature brand of the Pacific Northwest seeking a Business/Systems Analyst with specialization in SharePoint for a premium contract opportunity.*

Solution Delivery

- Facilitates discussions with end users of all management levels to gather and gain understanding of business needs.
- Supports project initiation and management efforts by assisting in the definition of project scope and the development and maintenance of work plans, estimates, and timelines.
- Translates business requirements into technology solutions.
- Gathers, analyzes, and documents business requirements to support the design and development of SharePoint 2013 based technology and/or process solutions.
- Clearly defines and communicates targeted functional solution via functional design specifications. Specifications may require use cases, sequence diagrams, process swim lane diagrams, etc.
- Creates technical specifications to meet functional requirements. This may also require the ability to create prototypes and lead user reviews of functionality.
- Verifies technical designs satisfy functional requirements.
- Develops SharePoint components including but not limited to workflows, web parts, lists, web pages, InfoPath forms
- Leverages SharePoint 201x expertise to synthesize and propose appropriate solution options.
- Leads iterative solution design and prototyping efforts.
- Performs application configuration in support of solution delivery initiatives.
- Coordinates solution delivery activities with vendors as required.
- Leads solution testing efforts by developing test plans, preparing test environments, coordinating the test execution, and validating test results.
- Creates system and end-user documentation to support new system implementation, enhancement deployment, and incident management efforts.
- Delivers training and performs knowledge transfer to core support team members and end users as required.
- Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.).
- Leverages SharePoint subject matter expertise in analysing and troubleshooting complex system/user issues to drive resolution and determine root cause.
- Coordinates issue resolution efforts across peer support groups, technical support teams, and vendors as required.
- Effectively coordinates and communicates issues resolution with end-users.

Required Qualifications

- Functional experience: 5 years
- End user support and training: 4 years
- Systems design, testing and implementation: 3 years
- Ability to communicate clearly and concisely, both orally and in writing
- Effective customer service skills
- Ability to convey technical information in an accessible and understandable manner
- Analytical, problem solving and troubleshooting skills
- Systems and process flow documentation skills
- Understanding of functional area business objectives, strategies and work flow processes
- Working knowledge of business specific application system (eg, Portal, CAD, MRP, HRMS, applicant tracking)
- Administrative and organizational skills
- Knowledge of business requirements management