Business Systems Analyst Lead

Our client is a hugely popular Northwest based company seeking a candidate with SharePoint experience to provide business expertise in identifying and designing improvements on applications/systems. This Analyst will provide user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training.

Summary of Key Responsibilities:

- Collaborates with business group management to develop appropriate training materials to support the needs of the functional area.
- May provide direct end user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
- Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments.
- Tracks project progress and provides updates to impacted parties.
- Communicates new system functionality to department and assists users in understanding implications.
- Gathers and documents business requirements.
- Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements.
- Develops test plans and scripts.
- Manages testing of system fixes, new releases and enhancements, changes and implementations and system interfaces, in order to ensure functionality and user acceptance.
- Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification.
- Leads and participates in cross functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects.
- Assesses benefits to be derived from systems improvements and quantifies impact to business unit.
- May assist in development of project scope, budget estimates and timeline.
- Troubleshoots, identifies and tracks software and hardware issues and resolves them to keep systems operational.
- Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.
- Documents and communicates problem resolution.
- Acts as a lead to experienced analysts.

Required Qualifications:

- At least three years of Analyst experience working on medium to complex SharePoint deployments
- Experience working on large teams
- Experience using migrations tools desired
- Knowledge/experience with SharePoint 2010/2013 a plus
- End user support and training: 6 years
- Experience with the applicable business system(s): 6 years
- Functional area experience in retail, human resources or finance: 6 years
- Systems design, testing and implementation: 6 years
- Project management: 3 years
- Script development and application testing: 1 year
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to balance multiple priorities and meet deadlines
- Ability to work independently and make decisions with minimal supervision
- Proficiency in Microsoft Office Suite
- Ability to convey technical information in an accessible and understandable manner
- Training and presentation skills
- Analytical, problem solving and troubleshooting skills
- Understanding of functional area business objectives, strategies and work flow processes
- Advanced knowledge of business specific application system, such as Portal, CAD, MRP
- Knowledge of business requirements management