Business Systems Analyst

DESCRIPTION

- The Business Systems Analyst works in the Store Development group which supports delivery of lease administration, real estate, construction and facilities services for retail distribution.
- This position helps plan, direct, and complete the analysis of business problems to be solved with in-house applications, database and other systems.
- Responsibilities include providing technical assistance, input on business requirements, system and process enhancement, support and documentation, system maintenance, system security, user set-up, reporting, and user training.
- This person acts as a liaison between the user community and the IT development team.

RESPONSIBILITIES

- Gathers and documents business requirements that will drive efficiencies in the business taking into account the entire picture as well as the details
- Makes recommendations for development, improvement or simplification by researching best practices and analysing our current processes, tools, system or database
- Performs analysis necessary to the design and development of new and improved processes, system enhancements, risk and benefits in the new/redesigned processes to support business unit requirements
- Documents and communicates problem resolution
- Provides end user training to ensure continued and correct use of application and to roll out new tools and procedures
- Perform system and database administrative functions including user set-up in support of a community of over 400 users
- Plan, facilitate, and participate in working sessions with cross-functional teams
- Demonstrates the ability to perform a cost/benefit analysis to determine whether automation is the appropriate course of action
- Perform analysis as needed using spreadsheet software

SKILLS:

SKILLS REQUIRED

- Bachelor's degree in information Business, Technology, Computer Science, another relevant field or equivalent experience
- 3 years supporting both purchased and in-house developed applications
- 3 years in software development, software design or business process design and implementation
- 3 years minimum experience developing business solutions with a variety of tools
- Supports change through collaboration, brainstorming, asking questions, and creative thinking
- Develop complex ad hoc reports using SQL and experience with relational database such as MySQL
- MS Office Tools (Access, Word, Excel, PowerPoint) with ability to create macros, spreadsheet formula
- Has experience with various business process and system modelling tools including: Role specific system documentation, Data Flow Diagrams, etc.
- Ability to Train and Support users
- Analyze and troubleshoot system performance
- Ability to effectively manage time, prioritize work, multi-task across many assignments, and creates deliverables with little direction
- Ability to assess the impact of new requirements on an existing suite of applications
- Technical writing skills producing clear and unambiguous deliverables

PREFERRED SKILLS

- 3 years creating Requirement Documents
- Experience in real estate industry preferred
- Experience documenting business processes in Visio
- We are looking for someone who can handle a dynamic work environment. Everyday is different and we support a lot of different teams and processes