Business Systems Analyst

DESCRIPTION

- This position is responsible for configuring enterprise HR systems including, but not limited to, updating/creating Business Objects, process/workflows, UI, notifications, security, etc. as required by business requirements. Identifies process improvement or automation opportunities with a key focus on user experience, data integrity and operational efficiencies.
- Analyzes the impact of configuration changes and vendor releases to determine impacts to core HR systems and downstream consumers of HR data.
- Performs thorough problem analysis, including problem re-creation, resulting in resolution of system related issues.
- Troubleshoots systems and integration issues by identifying root cause (eg data, technical, network, etc.).
- Partners with vendors, enterprise IT teams and HR Back Office and end-users to design, test and implement process and system change requests and break fixes.
- Develops, reviews, and updates system, process and security documentation related to system changes ensuring thorough and accurate information.
- Serves as the go-to person and subject matter expert (SME) for configuration, business use, as well as capabilities and limitations of HR systems.

SKILLS:

ADDITIONAL SKILLS REQUIRED

- Bachelor's degree in related field or equivalent experience preferred.
- Three to five years' experience with major HRIS/HRMS platform(s) ie Workday, SuccessFactors, SAP, ADP, or other.
- Solid understanding of core HR business practices including Recruiting, Timekeeping, Compensation, Payroll, Benefits, Absence Management, Performance Management, Learning Management, Operations and HR Shared Services.
- Experience in software/system development life cycle phases; requirements, analysis, design, testing, implementation, deployment and system upgrade.
- Advance understanding of MS productivity software including Excel, Word, PowerPoint, Visio, Project and Access.
- Excellent data analytics and reporting skills.
- Excellent problem solving and analytical skills.
- Ability to manage multiple efforts and competing priorities.
- Ability to drive tasks and open action items to completion.
- Proactive and possessing the ability to work independently and manage time effectively.
- Ability to maintain confidentiality and professionalism.
- Excellent customer service and communication skills.
- The ability to clearly define problems and articulate solutions in writing or within a group setting.
- Comfortable with team-based work structure.
- Able to work under pressure, deal with deadlines and demonstrate flexibility on the job.

PREFERRED SKILLS

- Workday (HCM), Cornerstone OnDemand (Learning and Development) and/or Kronos (Time & Attendance) experience highly preferred.