Business Systems Analyst

SUMMARY

- Responsible for gathering, analysing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.
- This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals.
- Facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers.
- Plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
- Assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.
- Acts as liaison between the user community and internal IT resources.
- Plans, facilitates, and participates in working sessions with cross-functional resources.

SKILLS:

ADDITIONAL SKILLS REQUIRED

- Minimum of 3 to 5 years of systems analysis experience with understanding strategic business information systems
- Working understanding of BSA best practice and principles; demonstrated ability to apply BSA principles required.
- Strong organizational skills and attention to detail.
- Experience with multiple system development life cycle mythologies
- Ability to effectively apply techniques which consists of textual formats, modals and diagrams.
- Working understanding of business process and system process within one or more knowledge areas
- Good written and communication skills; effectively communication with all employee levels and levels of management.
- Experience with identifying and resolving requirement impacting issues, working with members of project management team and business SMEs/executives to develop and implement viable solutions.
- Certificate in Business Systems Analysis (preferably in a quantitative discipline) or equivalent work experience
- Demonstrates competent consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions.
- Technical writing skills producing clear and unambiguous deliverables
- Must be proficient and have experience using MS Office (Excel, Work, PowerPoint) and Visio.
- Must be proficient in building SQL queries.
- SQL and MySQL
- PREFERRED SKILLS
- 3-5 years experience in software development, software design or business process design and implementation preferred
- 3-5 years experience in telecommunications industry preferred
- 3-5 years experience with a formal SDLC preferred