Business Systems Analyst

SUMMARY

- This position is responsible for gathering, analysing, and creating comprehensive work products and documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.
- This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals.
- This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers.
- This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery.
- This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
- This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.
- Acts as a liaison between the user community and internal IT resources.

SKILLS

- Minimum of 5 - 8+ years of systems analysis experience with understanding strategic business information systems.
- Solid understanding of BSA best practice principles and has applied practice; demonstrated ability to apply BABOK principles required.
- Solid understanding of multiple system development life cycle mythologies.
- Proven ability to effectively apply techniques which consists of textual formats, modals and diagrams.
- Solid understanding of business process and system process within multiple knowledge areas.
- Excellent written and communication skills; effectively communication with all employee levels and levels of management.
- Proven experience with identifying and resolving requirement impacting issues, working with members of project management team and business SMEs/executives to develop and implement viable solutions.
- Demonstrated track record of strong consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions.
- Certificate in Business Systems Analysis (preferably in a quantitative discipline) or equivalent work experience.
- Technical writing skills producing clear and unambiguous deliverables.
- Must be proficient and have experience using MS Office (Excel, Work, PowerPoint) and Visio.

PREFERRED SKILLS

- 5-8 years experience in software development, software design or business process design and implementation preferred
- 5-8 years experience in telecommunications industry preferred
- 5-8 years experience with a formal SDLC preferred