Business Systems Analyst

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

SKILLS:

- May require a Bachelor's degree in a related area and 7-9 years of experience in the field or in a related area.
- Demonstrate Initiative - Self-starter: Recognize that a task needs to be accomplished, and takes initiative to gather details and see that the necessary points are addressed and carried-out.
- Independent worker: can be given a task, and effectively troubleshoot the issue and drive to a resolution. Will perform given assignments with little intervention of others or follow-up while gaining knowledge of the application in the process.
- Multi-tasking: Shows that more than one task can be in the works at a time. Our team supports many applications and this resource must be able to quickly change focus, while still not losing site of prior commitments and tasks. Must also possess ability to gather questions and concerns, note them with appropriate parties - then move onto other assignments while waiting for an answer.
- Detail Oriented: Must be able to gather requirements and have identified the needs and details required to complete the task - all the while still being able to see the big picture.
- Excellent communication skills: Must effectively communicate with all levels of HQ. This includes management, peers and business teams. Must be able to clearly state the:
- current issues (enhancements/projects) at hand
- risks associated with the development of and or applying fixes (enhancements/projects) in a timely manner
- roadblocks to presenting the fix (enhancements/projects)
- status of issue resolutions (enhancements/projects) and time-line to completion.