Business Systems Analyst

BUSINESS SYSTEM ANALYST HILLSBORO, OR - CONTRACT

Our client is the leading computer components manufacturer seeking a BUSINESS SYSTEMS ANALYST.

In this position, you will apply analysis of business systems and automatic data processing solutions to increase the efficiency and effectiveness of work processes for both current and future business needs. Often involves working and consulting with business management and information technology staff to define business and work process requirements, understand application data requirements, configure applications, test system functionality, document system functionality, train users, apply the use of related tools, and participate in related project work.

MINIMUM JOB QUALIFICATIONS AND TECHNICAL COMPETENCIES

- A college degree is desired in Computer Science, Mathematics, Business Administration or related fields. College degree may be substituted by sufficient years of experience in the health care industry. A minimum of one year experience in defining and analysing business requirements, process modelling, functional systems design or configuration and/or acceptance testing is required.
- Some experience with health insurance or general health industry is preferred.
- Experience with a business area that is supported by this position (ie claims processing, membership processing, provider relations, etc.) is preferred.
- Experience using programming languages, software tools, and/or a variety of desktop applications is preferred.

BUSINESS REQUIREMENTS

- Facilitates development, understanding and documentation of business requirements in specific business area (s).
- Develops and documents of new or changed business requirements.
- Develops requirements which are documented and comply with audit and traceability expectations and standards.

BUSINESS PROCESSES

- Analyzes business processes, tests, and develops improved business processes using functional system design and other techniques such as context diagrams, current and future state process models, key performance indicators, and gap analysis.
- Recommends improvements in business processes based either on increased effectiveness and efficiency or to accommodate changes in customer expectations.
- Analyzes software systems and determines optimal configuration for capturing business transactions.
- Applies business system techniques to recommend solutions to business process issues.

COMPUTER APPLICATION SPECIFICATIONS

- Recommends how to handle a business issues with system tools.
- Translates business processes into requirements which can affect application configuration and set up.
- Functions as the source information on the specifications for an area of business operations who need this information.
- Answers questions and addressing issues on the operations of an application which may come from staff or management.
- End user or customer acceptable testing
- Designs end user acceptance testing regimens, and determines performance criteria, using standards defined in the business area.
- Oversees testing of business processes which may be conducted by business area staff and/or by other business system analysts.
- Evaluates of the results of end user acceptance testing, and documents areas where testing finds need for improvement.

DATA GATHERING

- Queries databases supporting the business areas, writes reports to gathers data needed by business areas for dealing with business issues
- and business related decisions.
- Recommends solutions to business issues which arise involve interaction with one or more applications.

TRAINING

- May help business users understand business processes.
- Ensures RITS staff understand the area s business processes, requirements, and specifications and the business area has appropriate
- understanding of the technical issues which arise from RITS work.

PROJECTS

- Participates on project teams.
- Follows established change protocol including including appropriate approvals of deliverables by management.

*CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, it s all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.