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Business Systems Analyst

Eingestellt von CompuCom

Gesuchte Skills: Support, Crystal, Eclipse, Client

Projektbeschreibung

Our client is one of the Northwest's signature companies seeking a BUSINESS/SYSTEMS ANALYST for a fantastic contract opportunity. Candidates must have BIRT/Eclipse experience in the Tririga system. Crystal Reporting, OBIEE, and Tableau skills nice to have. This BSA will provide business expertise in identifying and designing improvements on the system, develop requirements, provide support, documentation, systems maintenance and training.

SUMMARY OF KEY RESPONSIBILITIES:

- Analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification.
- Acts as a subject matter expert in cross functional teams to provide recommendations on new initiatives or projects.
- Assesses benefits to be derived from systems improvements and quantifies impact to business unit.
- Gathers and documents business requirements.
- Acts as contact for all users on system issues or problems.
- Troubleshoots, identifies and tracks software and hardware issues to ensure resolution and keep systems operational.
- Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities.
- Documents and communicates problem resolution.
- Collaborates with business group management to develop appropriate training materials to support the needs of the functional area.
- Provides ongoing end user systems training to ensure continued and correct use of application and to roll out new tools and procedures.
- Participates with IT developers in testing for system fixes, new releases and enhancements, changes and implementations, in order to ensure functionality and user acceptance.
- Maintains the integrity and the functionality of business unit systems by performing system and database maintenance.
- Monitors usage, practices, trends to identify potential problems.
- Maintains systems configurations, documentation and procedures, such as user setups and interface administration for departmental computing or nonenterprise systems.
- Researches, designs and schedules standardized reports or create ad hoc reports or data queries to support the business unit.
- Maintains standardized reports currently in production.
- Maintains a log of completed and ongoing system changes.
- Works with IT partners, functional analysts and vendors on medium projects to coordinate system enhancements.
- Tracks project progress and provides updates to impacted parties.
- Communicates new system functionality to department and assists users in understanding implications.

SUMMARY OF QUALIFICATIONS:

- End user support and training: 3 years
- Systems design, testing and implementation: 3 years
- Project management: 2 years
- Script development and application testing: 2 years
- BIRT/Eclipse experience in the Tririga system required
- Crystal Reporting, OBIEE, and Tableau skills nice to have
- Working knowledge of business specific application system, such as Portal, CAD, MRP, HRMS, applicant tracking
- Ability to communicate clearly and concisely, both orally and in writing
- Effective customer service skills
- Proficiency in Microsoft Office Suite
- Ability to convey technical information in an accessible and understandable manner
- Analytical, problem solving and troubleshooting skills
- Systems and process flow documentation skills
- Understanding of functional area business objectives, strategies and work flow processes
- Administrative and organizational skills
- Knowledge of business requirements management.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom