Business Support Specialist, Field Support and Samples Job

Requisition ID 14281BR
Title Business Support Specialist, Field Support and Samples
Job Category Administrative
Job Description PURPOSE:
Supports the functional objectives of assigned department or team by performing a variety of complex activities of a responsible nature in support of the functional processes, programs, and/or services.

RELATIONSHIPS:
Extensive inter and intra-departmental contact is required as well as contact with individuals representing outside organizations; may research complex or sensitive issues for customers; may provide information on products that directly impact buying decisions. May provide guidance and assistance to lower level clerical positions.

ESSENTIAL FUNCTIONS:
Coordinates multiple processes, procedures, or programs. Independently researches and develops reports and budgets, draws conclusions, and makes recommendations.
Demonstrates competencies in the technical, regulatory, legal, or other terminology specific to the appropriate functional processes, as well as a thorough knowledge of department and organization policies and procedures in assigned area of responsibility.
May be responsible for assisting with the preparation and distribution of clinical documents; budget planning and tracking; providing support of clinical trial activities; assisting with electronic publishing and storage of clinical documents, as well as providing support for timely regulatory submissions.
May perform a variety of complex activities in support of finance, such as assisting in the monthly close process, account analysis, and reconciliations. May ensure compliance for expense reports by performing targeted audits and providing employee training. May have responsibility for providing IT support for in-house IT clients via phone, email, or intranet requests.
May perform a variety of complex purchasing, procurement, or pricing duties; manage rebate payments and reporting, provide high quality customer service to patients, pharmacists and health care professionals regarding our products and services, and have responsibility for project management activities.
May perform duties similar to that of the Sr Business Support Coordinator, in addition to performing a variety of complex activities in support of the functional objectives of assigned department or team, such as Human Resources, Finance, Sales/Marketing, Purchasing, Legal, or Medical/Clinical.
May provide high level technical and administrative support to Payroll, Fleet, Compensation, Benefits, or other HR functions. May coordinate the training process for field sales personnel. May provide support in the areas of mail distribution, facilities, and equipment.
Uses software and new/emerging technologies in performing the duties of the position to compile and generate reports, statistics, timelines, tables, graphs, correspondence, and presentations.
Works independently on a variety of complex and diversified department activities and projects, requiring sound planning, judgment, adaptability, and accountability.
Works under limited supervision, exercising independent discretion and judgment, where input to changes in work processes and work flow is often required.

PHYSICAL REQUIREMENTS:
Not Applicable

DEVELOPMENT OF PEOPLE:
Not Applicable

KEY SUCCESS FACTORS: EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILLS
A high school diploma and 6-8 years of administrative or related experience required.
Senior level position requiring extensive knowledge of the job and department served; complete knowledge of Company operations. Must possess demonstrated skills in PC applications, typically involving new/emerging technologies, such as on-line databases, optical technology, intranet/internet, and computer software programs specific to the function. Demonstrated competencies in the technical, regulatory, and legal terminology of the functional processes.
Additional Information holding headcount for CHFO replacement
Department CE - FIELD SUPPORT & SAMPLES
Position Location US - Princeton, NJ
City Princeton
State/Provinces US - NJ
Degree Required High School Education Required
Percent Travel 0 - 10%