Business Support Assistant

BUSINESS SUPPORT ASSISTANT

ROLE TYPE: TEMPORARY

PAY RATE: £7.85

LOCATION: CHELMSFORD, WITH OCCASIONAL TRAVEL TO OTHER SITES IN THE COUNTY OF ESSEX

Hours:
1 x Full time post (35hpw) and 1 x Part Time post (17.5hpw) please specify in your supporting statement if you would like to apply on a part time basis.

Corporate Services is a 'go to' service sitting at the heart of the organisation. Our people form a highly respected professional team who, both individually and collectively, provide expert support, enabling the delivery of public service through the commissioning activity within the organisation and with partners. We uphold the ethos of public service and democracy, promoting good governance and enhancing the reputation of Essex County Council

We listen to our customers, anticipate their needs and work with them to find innovative solutions which help deliver better outcomes for the people of Essex.'

We are currently looking to recruit experienced and competent Business Support Assistants on a temporary basis.

KEY ACCOUNTABILITIES WILL INCLUDE:

- Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs
- Responding to customer requests and queries in a timely and efficient way
- Acting as a professional representative of the Business Support service at a local level
- Dealing with customers via telephone calls personally or redirecting them according to Essex customer standards
- Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards
- Maintaining confidential records according to Essex County Council guidance
- Offering support to organise events, conferences and workshops for the team or service
- Dealing with correspondence for the team or service in a timely, consistent and professional manner.
- Providing meeting support for the team or service, and supporting meetings through collating papers and minutes.
- Providing Finance support for the team or service, by managing cheques, petty cash, invoices and other business support tasks

You will have previous demonstrable administration experience and be competent using Microsoft packages.

Interviews will be held mid August.

BENEFITS

Essex County Council are proud to offer an excellent benefits package to all of our employees.

This includes:

- A Local Government pension scheme.
- Interest free bus & rail season ticket loans, from £100 - £5,000 as well as pool bikes & a car sharing scheme.
- Childcare voucher scheme.
- Excellent opportunities for personal & professional development through our specialist L&D teams.
- Extensive induction programmes.
- At least 22 days annual leave + 8 bank holiday days (rising to 29 days Dependent on grade & length of service).
- Continued service benefits.
- Staff discounts in gyms/travel agents/car sales/restaurants & days out.

ESSEX COUNTY COUNCIL IS COMMITTED TO SAFEGUARDING AND PROMOTING THE WELFARE OF CHILDREN AND VULNERABLE ADULTS, AND EXPECTS ALL EMPLOYEES AND VOLUNTEERS TO SHARE THIS COMMITMENT.

Our aim is to be an equal opportunities employer. We welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.

Working for Essex welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Working for Essex is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.