Business Support Agent/Representative - PART TIME 20 Hours

Business Support Centre Agent

Reading
Start Date: ASAP
Hours: 20 per week - 10am to 2pm

Skills Sets:

*Confident
*Customer Service Experience
*Able to communicate clearly and concisely on the phone
*Able to multi task
*Can pick up new systems quickly
*Problem solving
*See issues/queries/complaints through to completion
*Able to understand when an issues needs to be escalated

Essential

*GCSE Maths and English or equivalent
*Customer Service and or service industry experience
*Working to targets and deadlines
*Experience of working on own initiative as well as part of a team
*Experience of managing and prioritising workload

Desirable

*Customer Service qualification
*Call centre or help desk experience
*Facilities Management background

As this is a telephone role we will be looking at initial telephone interviews to be followed by a face to face.

My client is looking for candidates who can build relationships quickly, have a good rapport but can be professional at the same time. Any Customer Service experience whether retail or office based is essential.

Modis is acting as an Employment Business in relation to this vacancy.

Modis is an Equal Opportunities employer; we welcome applicants from all backgrounds.