Business Services Specialist Job

BUSINESS SERVICES SPECIALIST needed for a TWO (2) PLUS MONTH CONTRACT opportunity with Yoh's client located in Chattanooga, TN.

TOP SKILLS YOU SHOULD POSSESS:

- Business Software knowledge
- Microsoft Office
- Communication Skills

WHAT YOU'LL BE DOING:

- Create and manage an issues list and coordinate resolution.
- Analyze business issues and needs and document requirements.
- Provide or facilitate training of customers/clients/users and/or internal staffs or departments.
- Monitor service level agreements to insure organization is meeting deliverables.
- Collaborate with customers/clients/user community to insure satisfactory performance.
- Facilitate periodic reviews, client surveys and evaluations, conferences, site visits, conference calls, and/or business communications to transition clients or maintain service and satisfaction levels.
- Prepare, monitor, update and distribute appropriate business communication.
- Maintain awareness/issues list of current business, processes, and practices.
- Identify potential performance or service problems and recommend corrective action.
- Develop business presentations, as needed.
- Handle special projects and responsibilities as assigned

WHAT YOU NEED TO BRING TO THE TABLE:

- Two to five (2-5) years of related experience
- Knowledge of the business and technical environment, business operations, practices and processes.
- Knowledge of related business systems and software (eg, JD Edwards, ORACOM, etc.)
- Knowledge of standard business software, including Microsoft Office products.
- Position requires a level of knowledge and expertise sufficient to develop and deliver presentations and information and respond to questions/issues from clients, and internal staff in informal and formal settings in utility operations, client support, or related discipline of area supported.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS

- Bachelors Degree

IF THIS SOUNDS LIKE YOU, APPLY NOW!

RECRUITER: Frank Minutola

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

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