Business Intelligence (BI) Business System Analyst

52415 - BUSINESS INTELLIGENCE (BI) BUSINESS SYSTEM ANALYST 

SILVER SPRING, MD 20904

POSITION TYPE: W2

CONTACT DURATION: 6MONTHS + (STRONG POSSIBILITY OF EXTENSION)

Purpose and Description: 
Mid-Atlantic States Business Intelligence Team is seeking an experienced Business Analyst to support the region's Business Intelligence capabilities to providing high quality data warehouse and data analytics services to its customers. This role will provide the design of data marts and analytics in areas such as membership, claims, pharmacy and medical encounters and be a key player in developing applications solutions where data warehouse and analytics tools add value. The lead business consultant will assist with the development of business and data models to support those efforts. This position will work closely with business and IT partners requesting data warehouse and/or analytics support, to interpret requirements, and assess impact on current and planned business and data models. In addition, the role will work closely with BI management and other Leads to help develop and implement the data warehouse and analytics strategy. 

Essential Functions: 
Work with regional and national partners to interpret requirements, document application impact on business and data models and workflows 
Work with Business Intelligence and IT management to communicate and implement Data Warehouse and Analytics strategy to BI constituents 
Maintain appropriate models for the regions data, analytics and information platforms 
Work with project teams to ensure awareness of data and information availability providing insight to capabilities to enhance their projects 
Attend and participate in business concept meetings where needed 
Attend Data Warehouse and Analytics governance meetings as appropriate 
Participate in process improvement committees and activities 
Independently initiates, identifies and coordinates the analysis of complex client BI needs in project areas such as: new business operating models, innovative approaches to IT solutions support, market research of emerging or available BI functionality and operational readiness assessment. 
Identifies opportunities for increasing business efficiency through improved data and analytics systems. 
Leads cross-functional and/or cross-divisional IT task forces to identify and document functional requirements, workflow, information sources and distribution paths, and system specifications. 
Coordinates the development of comprehensive business cases with cost, service, benefit and ROI dimensions of proposed IT projects that are used at management and executive levels for funding and scope decisions. 
Presents completed business cases to leadership for approvals. 
Develops the analysis and definition of efficient, cost effective IT solutions that support client business processes and functional requirements for complex IT projects or sub tasks on large IT projects. 
Evaluates existing BI applications that could address client requirements and develops recommendations where appropriate. 
Evaluates alternative operational efficiencies. 
Plans, leads, coordinates, and conducts the analysis of client business processes and functional requirements and the preparation of appropriate documentation to communicate and validate the information. 
Develops cross-initiative integration plans. 
Identifies other IT initiatives that exist and ensures that efforts are not duplicated. 
Consults on the integration of data and reporting into the work environment, regarding their operational and training implications. 
Provides leadership and direction to clients in consulting, planning, marketing and training of multiple, complex BI applications. 
Maintains current knowledge of application systems, interfaces, reporting processes, and data capture. 
Develops test plans. 
Provides product expertise to client groups, delivers presentations, demonstrations and training for application systems. 
Coordinates installation and first-use of new applications. 
Serves as a single point of contact for the resolution of client issues. 
Chooses, recommends, creates and/or adopts techniques, standards and methodologies to apply. 
Advises clients on the consequences of actions. 
Communicates risks and ensures understanding of these risks. 
Jointly develops risk assessment of plan with client. 
Provides on-going communication. 
Develops project plans for specific client's IT projects or project sub-tasks. 
Acts as technical or track lead in the coordination of solution development and the implementation of the final BI product/service. 
Acts as a liaison between business clients and technical staff and/or with development staff throughout the development life cycle. 
May develop project plans. 
Identifies and coordinates with project managers and implements schedule deadlines as appropriate. 
Manages shared resource demands. 
Provides on-going technical or track management and status reporting at all levels. 
Coaches as appropriate. 
Acts as a resource for lower-level staff. 
Provides reviews and monitors work products of lower level resources. 
Provides on-the-job training on techniques and methodologies at the Intermediate level. 

Required Experience: 
.*These are the MUST HAVE items. If a candidate does not have these then they will be rejected!* 
8 years of experience as a Business Intelligence (BI) Business Analyst 
.*5 years of experience with a Bachelor Degree* 
Experience and expertise in technical Business Intelligence areas including data warehousing, data marts, reporting and analytics 
MUST HAVE Experience with data and applications in the health care and insurance fields 
Ability to interview business users, develop and document business requirements/design specifications, and provide high-level estimates 
Demonstrated collaboration, documentation, and presentation skills 
Excellent communications and interpersonal skills 
2 years of experience in developing and presenting creative ideas and BI solutions to multiple local and remote groups 

Preferred Experience: 
.*These are things that we would like to see, but are NOT required to fill the position. These are NOT disqualifying items.* 
BS degree (Computer Science concentration preferred) 
Knowledge of  Health Plan systems preferably within the Membership domain, or general Health Plan Administration knowledge 
Knowledge of Requirements and document management tools such as Borland Caliber RM and StarTeam 
Experience with data and process modelling tools 
Experience with system release capacity and demand planning for IT systems 
Knowledge of structured analysis or use-case based analysis 
Demonstrated ability to work with both Technical and Business management and staff 
Must have a positive attitude and the ability to collaborate and communicate with all levels of management 
Must have a strong team focus and ability to work well under deadlines 

Required Education: 
High School Diploma 

Skills to be successful in this role: 
Issue resolution and management 
Ability to integrate 
Effective communicator 
Adaptable