Business Center Process Analyst

Reviews, configures, and tests E-commerce sites customized to unique business customers. Provides site training to internal and external customers. Evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

SKILLS:
FUNCTIONAL and TECHNICAL SKILLS:
Proficiency with MS Office Tools (Word, Excel, Project, PowerPoint, Visio)
Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with some direction
Technical writing skills producing clear and unambiguous process documentation and project artifacts
Some exposure to business process and system modelling tools (data flow diagrams, process documentation, etc.)
Advanced skills/expertise with MS Excel, Project

EXPERIENCE:
6-8 years of experience as a business analyst or similar role
Experience in telecommunications industry preferred

COMPETENCIES:
Flexibility and resiliency a fast-paced business environment
Interpersonal, relationship building skills
Strong analytical skills