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Business Architect/Process Engineer (SLA/OLA)

Eingestellt von Experis AG

Gesuchte Skills: Engineer, Design

Projektbeschreibung

BUSINESS ARCHITECT/PROCESS ENGINEER (SLA/OLA)

On behalf of our client, a leading bank in Zürich, we are looking for an IT BUSINESS ANALYST/PROCESS ENGINEER WITH PROVEN EXPERIENCE IN SERVICE LEVEL MANAGEMENT PROCESS. For this contract position based in Zurich in Switzerland our client is looking for a English speaking candidate who can start as soon as possible. Are you looking for an exciting new opportunity with a market leading global company then please have a look at the details:

ROLE:

- Design processes and methodologies for the client's Service Management Framework
- Provide documentation of processes and business requirements and liaise with IT/CTO on the tooling strategy
- Run the Service Management Design Authority and review/assess design request on behalf of the Group Service Management Architect
- Collaborate with key stakeholders to design and implement target state of the service management framework
- Define and document Service Architecture Guidelines
- Service Level Management process and related contractual framework (SLA and OLA)
- Support project management tasks

SKILLS:

- Over 5 years of experience in Business Architecture, Process Engineer or Process Architecture role
- Experience of complex business process framework and business modelling in a global environment
- Experience with ITIL is a very nice to have
- Good understanding of process management framework
- Experience working in large corporation
- Strong analytical, problem-solving and synthesizing skills (you know how to figure things out)
- Proven business architecture experience and demonstrated successful delivery of complex business process framework and business modelling in a global environment in a financial services or technology environment

Are you interested in this opportunity? Kindly send us your CV today through the link in the advert. In case of any questions please contact Sophia Alaoui.

Experis IT is Europe's leading IT&T recruitment agency. Experis has more than hundreds currently open vacancies and we will be more than happy to find the perfect role for you! Just visit us on

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    8 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Medien/Design, Ingenieurwesen/Technik

  • Skills:

    engineer, design

Experis AG