Business Analytics Manager

SCOPE OF RESPONSIBILITY/EXPECTATION:

- The Business Analytics Manager will be responsible for developing and providing in-depth analysis across the entire business from manufacturing, production, sales, returns, quality, customer services and more.
- The candidate needs to be comfortable to work and adapt to a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights to leadership in a concise and effective manner.
- The role goes well beyond pulling data and crunching numbers but also the ability to identify early trends or issues and is able to collaborate with a global set of people and work as a team to take action on the given situation.
- In addition, the candidate should be flexible working the occasional non-standard hours as contacts can work across different time zones domestically and internationally.
- The candidate will project lead the implementation of a dashboard and/or control tower for metrics to be easily available to other groups and reduce routine efforts so that more focus can be on ad-hoc and special projects.

SKILLS:

SPECIFIC KNOWLEDGE/SKILLS:

- Bachelor's degree required, preferably in Computer Science, Statistics, Mathematics or related discipline. Master's degree is a plus.
- Candidate must have, 5+ years of Business Analytics or Supply Chain experience, preferably in consumer electronics or related fields.
- Minimum of 5 years of experience related to dashboard and reporting with tools such as but not limited to OBIEE, Business Objects and Tableau.
- Experience working in large data warehouse and data mart environment on data mapping, data mining, data methodology and data analysis for major data automation projects.
- Strong SQL skills are required.
- Ability for identifying and gathering user requirements and business requirements from different groups, end users and internal/external clients for developing reports.
- Technical knowledge of cell phone products and reverse logistics process preferred.
- Proficient in understanding the day to day requirements by country and ability to ramp a service program within emerging markets.
- Must be able to think independently and make decisions with minimal supervision.
- Must work well under high pressure.
- The ability to work within the team with good communication skills and a positive attitude.
- Ability and willingness to travel up to 25% to global locations.