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Business Analyst - W2 Hourly only

Eingestellt von ComputerNet Resource Group, Inc.

Gesuchte Skills: Consultant, Senior consultant

Projektbeschreibung

1 year plus contract for a Business Analyst

Business Analyst who accepts this position will be at the forefront of designing clients proactive communication solution.

This particular project will be expanding upon initial proactive message release to enhance:

Mobile and desktop web user interfaces

Email alerts

Billing and disconnect messages via voice, email and texts

Required skill set:

Education:

Bachelors Degree or a combination of education plus equivalent work experience

3+ years of business analysis experience supporting the complete software development life cycle (SDLC)

Experience documenting use cases, process flows, requirements and designs

Experience with customer service processes and particularly email/text/voice notifications

Strong meeting facilitation skills

Preferred skill set:

Electric utility experience

Experience supporting digital channel development

Experience as a senior consultant in a major consulting firm

Experience using Quality Center for testing

This project is based around email, voice and text communications to customers. Looking for someone to help drive out the processes and make sure there are no gaps in analysis

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

ComputerNet Resource Group, Inc.