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Business Analyst - W2 Hourly only
Eingestellt von ComputerNet Resource Group, Inc.
Gesuchte Skills: Consultant, Senior consultant
Projektbeschreibung
Business Analyst who accepts this position will be at the forefront of designing clients proactive communication solution.
This particular project will be expanding upon initial proactive message release to enhance:
Mobile and desktop web user interfaces
Email alerts
Billing and disconnect messages via voice, email and texts
Required skill set:
Education:
Bachelors Degree or a combination of education plus equivalent work experience
3+ years of business analysis experience supporting the complete software development life cycle (SDLC)
Experience documenting use cases, process flows, requirements and designs
Experience with customer service processes and particularly email/text/voice notifications
Strong meeting facilitation skills
Preferred skill set:
Electric utility experience
Experience supporting digital channel development
Experience as a senior consultant in a major consulting firm
Experience using Quality Center for testing
This project is based around email, voice and text communications to customers. Looking for someone to help drive out the processes and make sure there are no gaps in analysis
Projektdetails
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Einsatzort:
Charlotte, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
1 Year
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Organisation/Management