Business Analyst (Validation, GxP, CRM Technologies, MDM) - Basel

For our client, a pharmaceutical company in Switzerland, we are looking for a motivated and ambitious:

BUSINESS ANALYST (VALIDATION, GXP, CRM TECHNOLOGIES, MDM)

PROJECT BACKGROUND:
The project is to obtain and assign a unique code to partner (healthcare professionals (HCP), healthcare organizations (HCO) and patient organizations (PO) data records in all internal systems and affiliates in scope. To help realise the project's intended benefits constituent work streams will deliver a coherent solution that associates master data records and transactions to uniquely identified partners across countries, business functions and systems.

TASKS:

- Lead the collection, analysis and documentation of business requirements (defining affected business processes, IT-systems and roles) in line with the standards/PMM approach
- Where there are already defined requirements, revalidate these to ensure the business case is still valid
- Update/prepare the project charter and other mandatory deliverables supporting the relevant PMM phases together with the Informatics Project Manager (IPM)
- Work with delivery and the project team to ensure that the end solution is consistent with the URS (User Requirements Specification) and Businesses' needs
- Capture Operational Support Model requirements, obligations, constraints and define the underpinning sub processes
- Gain an understanding of existing systems' functionality, compare current/envisioned business processes to system functionality, and document gaps
- Create as-is and to-be process models and associated information/control flows to represent business processes for the area under analysis (ideally be able to use business process modelling tools ie ADONIS)
- Support creation of end-to-end test scenarios
- Define KPIs with a view to demonstrating gains through actual process improvements
- Document discussions (meeting minutes) and circulate to the group and obtain sign off to ensure all stakeholders are on the same page with regards to any issues
- Provide inputs in developing solution architecture and design
- Collaborate across functions to determine if solutions currently exist (internally or externally) or whether new solutions are feasible to meet requirements
- Support the assessment of dependencies, potential issues and risks
- Review and align with the policies, procedures and practices to determine specifications and requirements for any development

REQUIREMENTS:

- 3-5 years experience as a Business Analyst, background ideally gained in the Life Sciences domain
- 3-5 years experience in Validation and GxP as well of knowledge of PMM or similar methodologies (PMI)
- 3-5 years experience of cloud based CRM technologies (Salesforce and possibly also Pega with AWS), Master data management, system integration (ie with SAP, Oracle based systems) and Business Objects reporting
- Background of working within AGILE project environments/using JIRA/globally distributed teams
- Have the necessary technical appreciate to work effectively with the Architectural community (exposure to TOGAF is a positive)
- Proficiency in analysing, documenting and redesigning Business Process Models with the ability to reify and measure success of said processes
- Hold or be working towards Business Analyst accreditation (ie BCS, IIBA CCBA or CBAP)
- Effective communication skills - written, verbal, and presentation
- Ability to guide and work with multiple functional and technical teams
- Fluent in English
- Nice to have an understanding of engagement approval and actual spend reporting (within the context of the EFPIA (European Federation of Pharmaceutical Industries and Associations) HCP/HCO Disclosure Code)

STARTING DATE: JUNE 2016
DURATION: TILL END OF 2016 (WITH OPTIONAL EXTENSION)
LOVATION: BASEL (REMOTE: 1 DAY PER WEEK IS POSSIBLE - PRIOR TO AGREEMENT)