Business Analyst V Job

BUSINESS ANALYST needed for a LONG TERM CONTRACT opportunity with Yoh's client located in Charlotte, NC.

TOP SKILLS YOU SHOULD POSSESS:

- Application testing and data validation techniques

WHAT YOU'LL BE DOING:

- Will serve as Sr. Business Analyst on a project team delivering a Customer Contact Channel analytics repository which will be used to perform analytics on customer interactions with our contact systems.
- The primary responsibilities include researching business reporting and analytics needs, documenting business requirements.
- Understanding data integration designs and translating the requirements into test/validation plans.
- This role will also include executing test plans by validating data loads and running SQL quires for validation.

WHAT YOU NEED TO BRING TO THE TABLE:

- Understands Entity Relationship Diagrams and database design concepts
- Minimum seven to eight (7-8) years of experience with IT projects MS SQL Server and Oracle
- MSRS and other MS business Intelligence background
- Familiar with ETL processes
- Microsoft BI tools will also be used such as Microsoft Reporting Services, PowerPivot, and PowerView.
- Must be able to write/run ad hoc queries against MS and Oracle databases as well as troubleshoot MSRS reports/dashboards.
- Experience with application testing and data validation techniques.

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Experience with IVR and/or Call Routing data/analytics is a plus

WHAT'S IN IT FOR YOU?

- Working for this client you'll have the opportunity to make a genuine impact on the organization as you expand your knowledge and skills

GET HIRED, APPLY NOW!

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. If you are an individual with a disability and you require an accommodation in the application process, please email.

J2W: INFOTECH

TAX TERM: CON_W2J2WBRCHAR

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Branch: IT & Telecom