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Business Analyst (Telecommunications) x2
Eingestellt von E-Frontiers
Gesuchte Skills: Design
Projektbeschreibung
- BUSINESS READINESS WORKSTREAM: to ensure that all requirements of the commercial departments needed to ensure that they can adopt the new systems are captured and processed through the internal technical and non-technical delivery processes.
- CUSTOMER JOURNEY: to assist with the design and implementation of the end-to-end customer journeys. Identifying gaps or new requirements to allow a seamless subscriber experience.
- CHANGE MANAGEMENT: As elements of the commercial business will require internal process redesign to accommodate the new system, the BA will be required to review the existing processes and re-design with key stakeholders.
key accountabilities
Reporting to the Commercial Delivery Manager, your key accountabilities will include:
- Defining business requirements
- Process mapping
- Documentation (business requirements documentation, functional specification, process libraries)
- Report analysis
- CUSTOMER JOURNEY: to assist with the design and implementation of the end-to-end customer journeys. Identifying gaps or new requirements to allow a seamless subscriber experience.
- CHANGE MANAGEMENT: As elements of the commercial business will require internal process redesign to accommodate the new system, the BA will be required to review the existing processes and re-design with key stakeholders.
key accountabilities
Reporting to the Commercial Delivery Manager, your key accountabilities will include:
- Defining business requirements
- Process mapping
- Documentation (business requirements documentation, functional specification, process libraries)
- Report analysis
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
Medien/Design