Business Analyst/Technical Writer

Business Analyst-Technical Writer needed for multiple software application development projects. This position involves working with internal business owners, development teams, technical support teams, quality assurance teams, and senior management to analyze business requirements associated with a large multi-year software development project. The Business Analyst-Technical Writer will create and compile software application documentation packages including but not limited to narratives, business requirement specifications, logic diagrams, input and output samples, use cases, flowcharts, technical designs, test cases, and QA procedures, from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes for new application development as well as for already existing applications (ie applications developed and released but for which the documentation is lacking). This will include interviewing business owners, developers, and other technical personnel; reading previous documentation and design notes for use in documentation; reviewing/revising documents prepared by others and coordinating the preparation of those materials for a completed product; adherence to established standards and guidelines following best practice for document management and change control. Specifically, the Business Analyst-Technical Writer will be responsible to communicate effectively, both verbally and in writing, with all levels of non-technical and technical personnel in meeting the needs of these application development initiatives.

Those detailed responsibilities include, but are not limited to the following:

- Lead and coordinate the translation of business requirements to system requirements including clear and accurate functional specifications, use cases, and logical flow modelling.
- Conduct requirements gathering through interviews of subject matter experts
- Develop requirements and analysis artifacts including: business process descriptions; business rules and business requirements; process flows and scenarios; functional requirements; design specifications; QA/testing procedures; QA test cases; UAT test cases.
- Work with developers to ensure requirements are sufficient to enable technical design, development, and testing.
- Develop accurate and comprehensive test cases and procedures.
- Establish and maintain project documentation libraries including the use of version control.
- Produce and/or provide assistance in documentation of project plans, action issues, risks, external dependencies, and status reporting and test plans.
- Collaborate in a team setting, leading and facilitating discussion.
- Develop documentation such as manuals and training aids
- Help enforce development standards and conventions including a common architectural framework

Position Qualifications:

- 2+ years experience in a data reporting or application development environment.
- 2+ years in a business analyst role with a significant role as a technical writer producing documentation, manuals and training aids.
- Experience in government or education environment.
- Comprehensive understanding of business analysis practices including demonstrated experience with requirements gathering and documentation.
- Demonstrated excellence in verbal and written communication at all organizational levels.
- B.S in Computer Science, a related field or equivalent business experience.
- Ability to work independently with only general management direction.
- Commitment to quality and personal ethics.