Business Analyst/Technical Consultant HP Service Management

Business Analyst HP Service Management/Technical consultant HP Service Management is required by a Global name organisation which is an international market leader. This is an exceptional opportunity to work with an extraordinary and hugely successful company. This is the opportunity to lead analysis in the transformation from a technology perspective. You will have the ability to make technology decisions with a specific expertise in the HP Service Management product. It is essential that this person have experience analysing, delivering, customising and supporting this application.

- Expertise in the HP Service Management product, must include analysing, delivering, customising and supporting this application.
- Experience in producing product documentation
- Application performance monitoring
- Enterprise workload automisation
- Minimum of 8+ years of experience in Information Technology
- Minimum of 4-5 years of experience in Business Analysis roles with onsite experience, with a proven track record in Business Process Modelling and Requirements Gathering in a large established organization.
- Skilled in Use Cases, Process Maps, Screen Mechanics.
- Minimum working SDLC experience in  at least 1 end to end (large scale) projects
- Ability to transform business information to IT and vice versa
- Other BA skill sets like - Presales support including demonstrations, tender responses, etc.
- Ability to elicit, understand and document requirements from customer
- Ability to recommend product to solution fit for customer
- Transformation of business information to IT and vice versa
- Product or project implementation experience acceptance etc
- Worked on large and complex projects
- Should have worked on BA tools such as Enterprise Architect/Rational Rose etc

CRITICAL COMPETENCIES:

- Effective Communication (Excellent written and oral communication)
- Eye for detail
- Analytical
- Influence and Negotiation
- Adaptability and Innovation
- Interpersonal Ability
- Continuous Learning