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Business Analyst - Servicenow - ITIL Service Management
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Engineering, Support
Projektbeschreibung
BUSINESS ANALYST - SERVICENOW - ITIL SERVICE MANAGEMENT - Our client, an international financial services company, is currently looking for an experienced and motivated Business Analyst with multiple years of experience in the financial environment. This is a fantastic contract opportunity for a professional Business Analyst to work within a dynamic and international business environment.
TASKS & RESPONSIBILITIES:
- Stakeholder analysis and requirements engineering
- Elicitation, analysis, documentation, support prioritization of, specifying, managing and communicating requirements, describing processes & use cases and propose improvements, ensuring a common understanding between Business/Stakeholders and IT/Project
- Capturing the interface requirements arising from the migration of various Legacy tools (Incident, Problem, Change, Request) to ServiceNow
- Working with the Dependent project streams in the ServiceNow delivery project to facilitate the migration into ServiceNow
- Contributing to a reduction of implementation risks by delivering high quality requirement specifications
REQUIRED SKILLSNON EU CITIZENS CANNOT BE CONSIDERED.
TASKS & RESPONSIBILITIES:
- Stakeholder analysis and requirements engineering
- Elicitation, analysis, documentation, support prioritization of, specifying, managing and communicating requirements, describing processes & use cases and propose improvements, ensuring a common understanding between Business/Stakeholders and IT/Project
- Capturing the interface requirements arising from the migration of various Legacy tools (Incident, Problem, Change, Request) to ServiceNow
- Working with the Dependent project streams in the ServiceNow delivery project to facilitate the migration into ServiceNow
- Contributing to a reduction of implementation risks by delivering high quality requirement specifications
REQUIRED SKILLSNON EU CITIZENS CANNOT BE CONSIDERED.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges