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Business Analyst, Scrum, Banking
Eingestellt von Levy Associates Ltd
Gesuchte Skills: Client
Projektbeschreibung
Traits we're looking for in you as the Business Analyst:
You take responsibility and you are proactive;
You are driven in your field;
Effective communication and analytical skills
You are able to connect IT and business;
You must be able to understand the Channels architecture and use understanding to be able to propose suitable solutions.
Skills:
You know how to communicate with the customer to understand his needs;
You know how to find solutions for the customers' requirements using User Stories or Customer Journeys;
Good oral and written communication skills; Experience/training
Minimum 5 years relevant work experience within IT, preferably Digital Channels, Customer Interaction Tools and/or Video Conferencing.
Agile Way of working/Scrum
Minimum HBO education
Advantageous:
Business knowledge
Retail Banking
Customer Interaction
Contact Center
Experience in chat solutions is a pre
Projektdetails
- Einsatzort:
-
Projektbeginn:
asap
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Projektdauer:
12
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung