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Business Analyst - Operations

Eingestellt von RM IT Professional Resources Ltd.

Gesuchte Skills: Engineering, Client

Projektbeschreibung

BUSINESS ANALYST - OPERATIONS- Our client, an international financial services company, is currently looking for an experienced and motivated Business Analyst. This role will be supporting the project manager and work stream leaders with his/her expertise in operational knowledge management.Task & Responsibilities:

- Requirements gathering / engineering for future implementation
- Knowledge Management Process Engineering & Tool Evaluation
- Migration Concept from RightAnswers to ServiceNow
- Technical Writing
- Break down high level process artefact to detailed instruction based implementation documents
- High level Interface definition to other ITIL relevant processes based on ServiceNow solution (Incident, Problem, Change)
- Overall operational knowledge management concept

Required skills Sharepoint; MS Office
- KM System RightAnswers/SolutionManager
- Fluency in English

If you think that you are the ideal candidate for this position please send a copy of your CV as a WORD DOCUMENT and a daytime contact telephone number. PLEASE NOTE THAT APPLICANTS MUST BE ELIGIBLE TO QUALIFY FOR A WORK PERMIT IN THE SPECIFIED LOCATION.

Projektdetails

  • Einsatzort:

    Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6 month

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources Ltd.