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Business Analyst (non-IT) - 8 Month Contract

Eingestellt von Enclipse Corp.

Gesuchte Skills: Support, Design

Projektbeschreibung

8-MONTH CONTRACT POSITION

JOB TITLE:  Business Analyst (non-IT)

LOCATION:  Portland, OR  97232

JOB NUMBER:  45580

CLIENT: One of the country's leading health care and health plan providers.

JOB DESCRIPTION:

- Needs to be business-focused with strong telephony and contact center technical skills.
- Must have the ability to understand business operations, identify requirements, constraints, risks and issues.
- The analyst must be able to understand and articulate technological possibilities and limitations within the context of business goals and needs, using language easily understood by others.
- The analyst will be involved in completing deliverables associated with the support and implementation of new enterprise hardware and software solutions used by Member Services and Clinical Call Centers.
- The analyst collaborates with project management team on requirements gathering, design and build activities, user acceptance testing, quality assurance, implementation.
- The analyst must be self-motivated, self-directed and have a proven desire to work with a fast paced team.

REQUIREMENTS:

- Bachelor's degree
- Ability to translate requirements from business to IT
- Call Center experience
- Demonstrated experience as a business analyst on large multi-department projects and/or initiatives
- Demonstrated telephony experience
- Demonstrated problem solving skills
- Ability to use advanced features of Microsoft Office applications and support software applications
- Ability to quickly grasp, troubleshoot and analyze complex business processes and technical systems
- Excellent interpersonal skills working with multiple departments to effectively work through a complex organization to influence and facilitate change

STANDARD WORK HOURS:

- 8:00 am - 5:00 pm Monday - Friday

MINIMAL TRAVEL REQUIRED

INTERVIEWS WILL BE IN-PERSON AND BEHAVIORAL-BASED.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Enclipse Corp.