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Business Analyst - Multi Channel
Eingestellt von Computer Futures aus Frankfurt am Main
Gesuchte Skills: Engineering
Projektbeschreibung
This is for an initial 3 month contract with strong possibility of extension, paying market rates with a view to starting ASAP.
Key skills and experience include -
- Multi Channel contact centre performance management and quality management
- Telephony - Avaya, Genesys, Enghouse, Eptica etc
- CTI and / or MS Dynamics
- Voice Technologies
- Strong stakeholder management
- Business Process Re-Engineering
- Requirements elicitation and management
- Business Impact assessment
If you are interested in this role and feel you may be a suitable match skills wise please send me a copy of your most recent CV and I will be in touch with more details.To find out more about Computer Futures please visit www.computerfutures.com
Projektdetails
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Einsatzort:
South East England, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik