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Business Analyst - Multi Channel

Eingestellt von Computer Futures aus Frankfurt am Main

Gesuchte Skills: Engineering

Projektbeschreibung

Hampshire based market leading organisation are looking for a Business Analyst to work on a multi-channel contact project.

This is for an initial 3 month contract with strong possibility of extension, paying market rates with a view to starting ASAP.

Key skills and experience include -

- Multi Channel contact centre performance management and quality management
- Telephony - Avaya, Genesys, Enghouse, Eptica etc
- CTI and / or MS Dynamics
- Voice Technologies
- Strong stakeholder management
- Business Process Re-Engineering
- Requirements elicitation and management
- Business Impact assessment

If you are interested in this role and feel you may be a suitable match skills wise please send me a copy of your most recent CV and I will be in touch with more details.To find out more about Computer Futures please visit www.computerfutures.com

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Ingenieurwesen/Technik

  • Skills:

    engineering

Computer Futures

  • Straße:

    Neue Mainzer Strasse 46-50

  • Ort:

    60311 Frankfurt am Main, Deutschland