Business Analyst (Milan)

KNOWLEDGE OF ITALIAN (FLUENT) IS MANDATORY FOR THIS ROLE.

REQUIRED JOB ROLE

- Interface with clients and gain understanding of requirements/processes through meetings and discussions.
- Provide overall business and systems analysis and design support.
- Coordinate new customer development and enhancements.
- Execute functional tests and evaluate results to ensure accuracy and quality of complex system changes.
- Provide testing feedback to technology and monitor adherence to functional requirements
- Ensure that the resources are equipped to be productive in time to meet requirements of customer.
- Adjust priorities according to changes in requirements and workload.
- Assist Overall Program's project manager in making staffing planning decisions and communicate effectiveness of offshore delivery.
- Provides Training and Operational support to business unit.
- Provide training to existing staff on and off site training and demos as needed.
- Assist and advice peers to ensure efficient management of current and incoming resources.
- May be a subject matter expert in a chosen area/function