Business Analyst (Insurance)

Business Analyst (Insurance)

For a client in Brussels we are hiring a DUTCH or FRENCH speaking Junior Business Analyst (Insurance) for a 6 to 12 month initial contract with renewal options based on performance.

ROLE AND RESPONSIBILITIES:

Describing sales and service flows from Insurance Products, from AS IS -> TO BE

- Prepare, organize and facilitate workshops with key business stakeholders to define business- and user requirements;
- Document workshop outcomes into meeting reports, follow up actions as well as visualizations of processes/scenarios AS IS or TO BE developed
- Deliver qualitative process mappings presumably in ARIS
- Document the business analysis in the required project deliverables and ensure validation of these project deliverables together with the project- and requirements manager;
- Refine the business case based on business requirements and deliver business case reporting;
- Be the contact person between business (Product managers, Sales, E2E Process owners, ...) and the suppliers
- (IT, Operations, Direct Channels, ), with regards to business- and user requirements, both for definition and follow up during program/project execution.
- Escalate issues and risks to the program-/project-/requirements manager related to business- and user requirements (definition and implementation);
- Cooperate on communication tasks or training material to be developed with respect to the project/program
- Participate in E2E User Acceptance Testing
- Assist in communication sessions organized for the program/project;
- Attend to meetings and/or workgroups in an assisting role to the project-/requirements manager.

REQUIRED:

- 5 years' experience in process analysis/management, facilitating cross-functional problem solving, cross organizational teams
- Deep knowledge of Insurance is a must
- Agile experience is considered an advantage
- Multilingual: English + Dutch and/or French

If you are interested in this role and would like to be considered for it, please send me your CV ASAP for immediate consideration.

If you are not interested in the role but know someone that may be interested or a good fit for it, please help me and them out by sending me their details or them the details of this role so they can get in touch with me about it.