Business Analyst Epicx Medical (m/f/d)

REFERENCE NUMBER:

459918/1

MY DUTIES:

- Map business processes
- Drive analysis of CRM capabilities: existing and core capabilities for a designated Affilia(s) or business function or integrations. Identify gaps and document them
- Gather requirements and document in format of user stories as per defined standards
- Provide input into product enhancements based on gaps in functionality
- Review SAT test scripts
- Work with the testing team to support SATs
- Write UAT scripts, prepare UAT, lead it and support the Affiliates
- Work closely with the medical team on maintaining user stories in Jira according to defined standards
- Participate and lead Sprint planning meetings: present and provide a detailed walk through user stories for a designated Affiliate of business function
- Provide input into requirements collection and the backlog for the IQVIA OCE CRM solution, maintain the requirements according to defined standards

MY QUALIFICATIONS:

- Relevant experience in global projects in pharmaceutical environment including global functions, countries and global solution implementation to several countries
- Proven understanding of the medical domain: medical processes, medical roles (eg. Medical sciene liaison, clinical process, and development process
- Experienced in requirements management and elicitation in a global project
- Expertise of CRM processes
- In depth experience with Agile Methodology Scrum / knowledge of Jira
- Knowledge of business modeling and definition of business processes, ideally in the medical domain
- Knowledge of Salesforce, Salesforce Service Cloud
- Understanding of data models in medical enviroments
- Work experience with vendors
- Fluent in written and spoken English

MY BENEFITS:

- International Pharmaceutical company
- Possible extension 

ABOUT HAYS:

IT specialists hold all the cards: for its customers in industry and the public sector, Hays is looking for motivated employees who like looking at the bigger picture and growing with new challenges. We make sure that you benefit from our many years of experience in IT recruitment and will find you the right role to suit your skills and interests – all completely free of charge to you. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.

MY CONTACT AT HAYS:

My contact person
Nora Holstad Berge

Reference number
459918/1

Contact
E-Mail: [email protected]