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Business Analyst Digital Communications Job
Eingestellt von Yoh
Gesuchte Skills: Social media, Support
Projektbeschreibung
Top Skills You Should Possess:
- Business Analysis
- Digital Communications Experience
What You'll Be Doing:
- The Business Analyst for Digital Communications will work as a member of the team and will help improve business user online experience.
- Business Analyst for Digital Communications is responsible for developing assigned deliverables within customer engagement experience initiatives, successfully coordinates online messaging for consumer engagement, and helps improve online Customer Experience (CX).
- Ideal candidate should have a passion for all things digital combined with a strong digital messaging background. He/She can easily identify current trends in digital messaging, focuses on user experience, and drives product excellence from requirements definition to product launch and support.
- Ability to translate customer business needs into requirements to support online strategy.
Coordinate digital messaging for business customer engagement and response opportunities
- Contribute to the delivery of effective solutions by gathering and analysing business requirements, ensuring a high customer experience while consulting with various internal teams, technology partners and making recommendations
- Assist in managing accuracy of information in the digital space about the Company and its brands
- Identify and become familiar with developing/emerging digital platforms
Provide communication support for other business customer engagement experience projects as needed
- Assist in monitoring the social media space for reputation management and consumer communication purposes
- Analyze social media consumer feedback to identify and share insights throughout the Company
What You Need to Bring to the Table:
- Minimum four (4) years of experience working as a BA on large projects involving multiple functional teams (Digital and Web Design project experience an asset)
- Educational Requirements: Undergraduate degree with focus in Information Systems Management, Economics, Finance or related field
- Excellent written and verbal communication skills
- Ability to extrapolate insights and trends from raw information
- Some understanding of IS/IT methods and frameworks, tracking, and business information systems (BI software, Web Analytics software, Comscore, etc.)
- Strong organizational and multi-tasking skills
- Excellent problem solving and analytical skills and the ability to recommend and resolve issues quickly
- Experience with mainstream social media vehicles
- Experience in using social media monitoring tools
- Possess ability to remain calm and focused under pressure
- Maturity and confidentiality are a must
GET HIRED, APPLY NOW!
RECRUITER: Blake Joines
Yoh, a DayTHIS ADDRESS IS EXCLUSIVELY FOR INDIVIDUALS WITH DISABILITIES REQUESTING APPLICATION ASSISTANCE.
J2W: INFOTECH; J2W: MEDIA
TAX TERM: CON_W2J2WBRDAL
Ref:
Branch: IT & Telecom
Projektdetails
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Einsatzort:
Dallas, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Marketing/Vertrieb, Sonstiges