Business Analyst

Business Analyst

The ADM division ensures competitiveness by delivering reliable and sustainable IT solutions for the financial securities markets.
Our technical teams deliver new IT solutions and improve existing applications for both our internal and external clients. We deploy changes into the production environment in a controlled and structured way that doesn't compromise production stability and we ensure applicative production support.
Our non-technical people maintain the maturity of the IT project delivery with appropriate controls in line with the group's risk appetite and reducing development and running costs.

ROLE:

We are looking for a general Business Analyst (Enterprise Support projects).

Your role: 
Produce detailed business requirements:

-you understand the needs of the business (internal and external users)
-you analyze the impact and the risks of a new service development on the current system
-you are able to make the business aware of their own interests and the implications of their decision or request
-you identify, describe and validate business solutions to meet clients and end users requirements
-you pay attention to having the right trade-off between quality, cost and timeliness

Facilitate communication between the business and the IT teams during the project delivery phase 
Be involved in the testing of the designed solution:

-you define the scope of the testing
-you develop business test scenarios and review test cases prepared by testers
-you participate to the test execution handled by testers to ensure that requirements have been correctly implemented
-you provide support to the end-users (within the company) during the User Acceptance Test (UAT)

Be involved in the follow up of maintenance requests (ECR's) and Production incidents

-you check the correctness and feasibility of the issue/request together with the Service provider
-you follow up these smaller requests from analysis phase to implementation

PROFILE:

MANDATORY:
3 year experience as a BA.
no experience with project involving multiple business stakeholders.

You have: 
min. 3 years experience as Business Analyst
critical thinking skills (evaluate multiple options to settle on a solution)
good analytical skills and quick learner
flexibility to quickly adapt in case of unexpected change of priority
excellent communication skills: present information clearly and concisely, provide regular information on status and issues
strong negotiation and conflict management skills
organisational skills and capacity to work autonomously
very good knowledge of English language

You know how to:
build constructive relationships with all stakeholders, both inside and outside of the company (IT, Product BAs, Operations,...)
organize/drive meetings with Senior people from various Divisions
create clear and concise documentation (business requirements specifications and other documentation)
communicate with technical projects teams
manage changes and conflicting priorities
find solutions that meet clients' needs
share knowledge and expertise with others

Assets:
CRM Knowledge experience is needed
knowledge of one or multiple business domains (New Issues, Tax, Funds, Corporate Actions)