Business Analyst

JOB DESCRIPTION:
This individual will be responsible for managing the daily activities of the team's testing deliverables and interacting with the development, project management, and internal and external clients in order to plan test iterations/releases, mitigate risk, manage scope changes, define processes and ensure that the team adheres to processes and ultimately ensures a timely and quality delivery of software and hardware testing activities for large scale system deployments.

RESPONSIBILITIES:

- Help create, plan and execute comprehensive Field Test Plans (including scheduling) based on inputs from requirements, USIT, Supplier Management, Deployment, and Field Execution.
- Document and communicate field test results.
- Create installation and support process including comprehensive test results.
- Help define processes and plans regarding software and hardware field testing.

SKILLS:

EXPERIENCE REQUIRED:

- B.S. degree or equivalent, PMP a plus.
- 4 year degree, preferably in Computer Science, or similar.
- 3-5 years of software testing and the SDLC process.
- 1-2 years familiar with hardware installations, deployments, and testing.
- 1-2 years with familiarity with networking and networking protocols.
- 3-5 years managing technical projects.
- 6+ years' experience in the software development industry.
- 2+ years' experience in technical Business Analyst or similar role.
- Experience with formal process methodologies, preferably related to testing and software development deliverables.
- Must be familiar with MS Products, (SharePoint, Word, Access, PowerPoint, Excel).
- Excellent planning, communication, presentation, and organizational skills are required.

EXPERIENCE PREFERRED:

- Working knowledge of restaurant POS sales practices (order-taking, assembly, presentation).
- An understanding of restaurant operations and field deployment practices with the ability to prioritize the operational needs of the business.
- Ability to work with various cross functional teams, and identify key stake holders and provide communications at a high and low level.
- Comfortable identifying and testing gaps and issues and providing updates to various stakeholders outlining the issues in layman's terms.
- Comfortable communicating at various levels and can work independently.