Business Analyst

For our international client in The Hague we are looking for a Business Analyst.

Start: 18-8-2014
Period: 4 months +
40 hrs./week

Key Responsibilities:
Work closely with process owners to identify and analyse core processes and workflows
in delivering IT Services and Operations
Facilitating workshops with SME`s
Identify and Document the processes that will be changed when `cloud` provisioning is
introduced into the organization.
Scope/quantify the amount of effort required to change existing process to
accommodate the `cloud` provisioning.
Development of clear and detailed process maps and associated requirements
Identifying issues and risks

Required Skills and Experience:
Solid knowledge of ITIL processes.
At least 3-5 years' experience as a Business Analyst.
Strong skills in Process Mapping and Business Process Reengineering
Strong analytical skills with a demonstrated ability to extensively analyse IT
processes and workflows
Experience facilitating workshops and focus groups
Strong business/client engagement skills
Experience developing business requirements
High level of competence with MS Office and MS Visio
Experience developing instructional and procedural documentation and presentations -
advantageous

Interested? Please send us your CV, motivation and hourly rate