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BSS Service Quality Video Consultant
Eingestellt von Manning GmbH
Gesuchte Skills: Consultant, Client, Library, Network
Projektbeschreibung
BSS Service Quality Video Consultant
We are currently recruiting for our client, a prestigious telecommunications company to join their project in China.
Position Title: BSS Service Quality Video Consultant
Position Type: Contract
Start Date: August 2015
Duration: 12 months
Location: Shenzhen
Contact: Dalibor Slatki
Responsibilities:
- BSS Video Service Quality index measurement, system design and related output.
- Building BSS Service Quality assurance and knowledge hierarchy.
- Service Quality issues location & demarcation, performing quick diagnosis and troubleshooting, and solving issues in Knowledge Base System.
- Building a knowledge hierarchy and knowledge library for BSS Service Quality activities promotion.
- Communicating and coordinating with team of specialists in Huawei tools, assisting on transforming SQM index into tools.
- Identifying, designing and publishing/promoting BSS service sales and delivery solutions, eg giving Final Presentations, designing technical proposals, HR models and delivery guide, etc.
Qualifications/Skills Required:
- Familiar with BSS Service and Teleservice operations.
- Minimum of 10 years' experience with BSS business management and system operation.
- Excellent writing skills (experience with preparing relevant official documents) and strong interpersonal skills/logical reasoning.
- Familiar with carrier's BSS O&M Pain Points, and with O&M system, organization and processes.
- Languages: English and Mandarin fluent (oral skills).
Please submit your CV via email
Quoting reference: MGDS_MSC5870
Or call Dalibor
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this position to them.
Please note:
1. That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
2. We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.
We are currently recruiting for our client, a prestigious telecommunications company to join their project in China.
Position Title: BSS Service Quality Video Consultant
Position Type: Contract
Start Date: August 2015
Duration: 12 months
Location: Shenzhen
Contact: Dalibor Slatki
Responsibilities:
- BSS Video Service Quality index measurement, system design and related output.
- Building BSS Service Quality assurance and knowledge hierarchy.
- Service Quality issues location & demarcation, performing quick diagnosis and troubleshooting, and solving issues in Knowledge Base System.
- Building a knowledge hierarchy and knowledge library for BSS Service Quality activities promotion.
- Communicating and coordinating with team of specialists in Huawei tools, assisting on transforming SQM index into tools.
- Identifying, designing and publishing/promoting BSS service sales and delivery solutions, eg giving Final Presentations, designing technical proposals, HR models and delivery guide, etc.
Qualifications/Skills Required:
- Familiar with BSS Service and Teleservice operations.
- Minimum of 10 years' experience with BSS business management and system operation.
- Excellent writing skills (experience with preparing relevant official documents) and strong interpersonal skills/logical reasoning.
- Familiar with carrier's BSS O&M Pain Points, and with O&M system, organization and processes.
- Languages: English and Mandarin fluent (oral skills).
Please submit your CV via email
Quoting reference: MGDS_MSC5870
Or call Dalibor
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this position to them.
Please note:
1. That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
2. We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Organisation/Management