BSA V Configuration Manager

DESCRIPTION

- This position is responsible for gathering, analysing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.
- This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals.
- This position facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers.
- This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery.
- This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
- This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.
- Acts as a liaison between the user community and internal IT resources.

SKILLS:

SKILLS REQUIRED

- Minimum of 8+ years of systems analysis experience with understanding strategic business information systems.
- Solid understanding of BSA best practice principles and has applied practice; demonstrated ability to apply BABOK principles required. Solid understanding of multiple system development life cycle mythologies.
- Proven ability to effectively apply techniques which consists of textual formats, modals and diagrams.
- Solid understanding of business process and system process within multiple knowledge areas.
- Excellent written and communication skills; effectively communication with all employee levels and levels of management.
- Proven experience with identifying and resolving requirement impacting issues, working with members of project management team and business SMEs/executives to develop and implement viable solutions.
- Demonstrated track record of strong consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions.
- Certificate in Business Systems Analysis (preferably in a quantitative discipline) or equivalent work experience.
- Technical writing skills producing clear and unambiguous deliverables.
- Must be proficient and have experience using MS Office (Excel, Work, PowerPoint) and Visio.
- Must have asset management skills & Configuration Management skills
- Seeking Financial Management, Asset management skills
- SQL, Visio, Excel, Modeling, workflow diagraming
- IT project experience with strong ITIL focus -Position will be focused on ITIL Configuration Management across IT and Engineering
- Creation of a CMDB or other federated database experience required -Ability to work in fast-paced start-up like environment

PREFERRED SKILLS

- 8+ years experience in software development, software design or business process design and implementation preferred
- 8 + years experience in telecommunications industry preferred
- 8 + years experience with a formal SDLC preferred
- IT project experience with strong ITIL focus
- Position will be focused on ITIL Configuration Management across IT and Engineering
- Creation of a CMDB or other federated database experience required
- Ability to work in fast-paced start-up like environment