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BMC Remedy Support Engineer
Eingestellt von Consultnord
Gesuchte Skills: Support, Engineering, Engineer
Projektbeschreibung
COMPANY DESCRIPTION
Consultnord is an IT Service Management Consultancy and Systems integrator that focuses on value, speed of delivery, and high quality technology solutions. Our High Performance IT approach combines skilled professionals, business methodology and advanced technology solutions.
JOB DESCRIPTION
Consultnord is looking for a BMC Remedy Support Engineer for our clients in Sweden and Norway. We are seeking for candidates available for long term contracts. Candidate will support current and future enterprise project initiatives. Candidates are expected to have considerable experience and must be available and willing to live and work in Sweden or Norway.
RESPONSIBILITIES
- Provide Tier III troubleshooting support
- Engineering and testing support for system upgrades
- Integrate other Tools with BMC Remedy ITSM for data aggregation and reporting
- Perform implementation and maintenance of complex multiple product modules/subsystems or on lower issues of multiple products to ensure proper functioning of products
EXPERIENCE
- Working experience in BMC Remedy ITSM Engineering
- BMC ITSM development and support expertise
- Proven experience with troubleshooting and diagnosing system problems
- Experience working in and supporting a client-server environment
- BMC ITSM installation, upgrade knowledge
BONUS TO HAVE
- BMC Remedy ARS, ITSM and/or ITIL Foundations Certifications
BUSINESS SKILLS
- Good spoken and written English is required
- Problem solving skills, logical and structured thinking
- Ability to learn and work independently with technologies
- Excellent task and time management skills
- Attention to details
Projektdetails
- Einsatzort:
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges