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BMC Remedy Support Engineer

Eingestellt von Consultnord

Gesuchte Skills: Support, Engineering, Engineer

Projektbeschreibung

BMC REMEDY SUPPORT ENGINEER (PERMANENT/CONTRACT)

COMPANY DESCRIPTION

Consultnord is an IT Service Management Consultancy and Systems integrator that focuses on value, speed of delivery, and high quality technology solutions. Our High Performance IT approach combines skilled professionals, business methodology and advanced technology solutions.

JOB DESCRIPTION

Consultnord is looking for a BMC Remedy Support Engineer for our clients in Sweden and Norway. We are seeking for candidates available for long term contracts. Candidate will support current and future enterprise project initiatives. Candidates are expected to have considerable experience and must be available and willing to live and work in Sweden or Norway.

RESPONSIBILITIES

- Provide Tier III troubleshooting support
- Engineering and testing support for system upgrades
- Integrate other Tools with BMC Remedy ITSM for data aggregation and reporting
- Perform implementation and maintenance of complex multiple product modules/subsystems or on lower issues of multiple products to ensure proper functioning of products

EXPERIENCE

- Working experience in BMC Remedy ITSM Engineering
- BMC ITSM development and support expertise
- Proven experience with troubleshooting and diagnosing system problems
- Experience working in and supporting a client-server environment
- BMC ITSM installation, upgrade knowledge

BONUS TO HAVE

- BMC Remedy ARS, ITSM and/or ITIL Foundations Certifications

BUSINESS SKILLS

- Good spoken and written English is required
- Problem solving skills, logical and structured thinking
- Ability to learn and work independently with technologies
- Excellent task and time management skills
- Attention to details

Projektdetails

  • Einsatzort:

    Oslo, Norwegen

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Consultnord