Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

BMC Remedy ITSM Consultant

Eingestellt von Miracle Partners

Gesuchte Skills: Consultant, Design

Projektbeschreibung

BMC Remedy ITSM Consultant sought for a 3 month+ government sector assignment based in Oslo.

In the role of BMC Remedy ITSM Consultant you will assist in the establishment of the Event Management process and will be responsible for the following:
- Describing the functions and roles of process
- Describing the scope of the process
- Creating the template/draft procedural descriptions (sops)
- Describing how the SOP shall be made available
- Describing the interfaces to other processes
- Contributing to the design logic of the exchange of data between HP BSM/OMI and BSM Remedy ITSM
- Create a plan for continuous improvement
- Driving the process, convene meetings, coordinating with the project implementing new monitoring solutions and the work done with service modelling
- Ensuring the process for event handling and underlying procedures is well documented.

The ideal candidate for the role of BMC Remedy ITSM Consultant should have the following skill set:
- Strong skills/experience in Project Management.
- Knowledge of monitoring tools HP BSM/OMI
- Knowledge of BMC Remedy ITSM
- Experience of implementing event management and the above mentioned tools
- Fluent English
- Eligibility to work in Norway (EU Passport/Work Permit Holder)

Projektdetails

  • Einsatzort:

    Oslo, Norwegen

  • Projektbeginn:

    asap

  • Projektdauer:

    3 months + Extn

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Miracle Partners