Billing Business Acceptance Test Analyst

BILLING BUSINESS ACCEPTANCE TEST ANALYSTS

JOB DESCRIPTION:

- Require Two Experienced Test Analysts for a six month contract starting immediately.
- Must have extensive telecoms and billing experience and an indepth understanding and insight into the telecoms customer life cycle across:
- Sales/Order Mgt
- Provisioning
- Support
- Bill
- Reporting
- Terminate Customer
- Winback Customer - It is essential that the analysts are self-motivated and have a demonstrable history of delivery in a complex programme environment.
- An in depth knowledge of telecoms business processes is essential as resources would be required to translate multipath customer journeys into a cohesive business test set within a short timeframe.

RESPONSIBILITIES:

- Support in the development of the BAT Test Plan
- Define the BAT Test Cases and Test Scripts.
- Test Cases are to be devised for the key Customer Journeys
- Define the BAT Test Data Requirements to enable the execution of the BAT test cases
- Support the definition of the BAT Test Entry Criteria
- Support the definition of the BAT Test Exit Criteria across the various business unit stakeholders

o Finance
o Sales
o Customer Care
o Product Development - Co-ordinate the execution of Business Acceptance Tests across the business units

ESSENTIAL EXPERTISE:

- 5+ years' experience in a telecoms environment
- Extensive UAT/BAT experience
- Extensive billing system experience
- Excellent Quality Centre Experience

WE ARE ACTING AS AN EMPLOYMENT BUSINESS.