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BI Operations and Support Specialist - Switzerland

Eingestellt von Randstad (Schweiz) AG

Gesuchte Skills: Support, Oracle, Client

Projektbeschreibung

Our client, a major international eCommerce organisation with their HQ in Lausanne, Switzerland and seeking a BI Specialist to ensure 2nd and 3rd line support for their BI Solutions.
With a strong background in BI, Data Warehousing with Oracle Data Integrator and PLSQL Experience, you will ensuring the smooth running of BI Services, applications and business.
Ideally, you will be familiar with Kimball''s methodology, Cognos 8 reporting tools (Cubes and ad hoc reports), Business Objects and CRM campaign tools like Neolane and Siebel.
Experience of Data Mining tools like SPSS would be an advantage.

You will manage the following operations:

OPERATION MANAGER
Own the production
Gate Keeper Production
Monitor up/down, and analyze the trends high-level
Log incidents

INCIDENT MANAGER
Manage incident life cycle
Ensure the incident creation
Identify the product impacted
Assign the incident
Follow up/Escalation
Close the incident

BI SUPPORT AND SERVICES
Support the business to understand the available BI products
Understand possible discrepancies highlighted by the business and explain it when possible
Analyze the assigned incidents
Propose corrections
Develop patch to fix the incidents
Propose BI enhancements
Run - Database administrator (*Environment manager)

The database administrator (DBA) monitors the physical data that the project is adding to the existing BI environment. The DBA works closely with the metadata manager to evaluate how the BI is being altered and ensures efficient performance of the BI environment

Design, implement, and tune database schemas
Conduct regular performance testing and tuning
Manage storage space and memory

Projektdetails

  • Einsatzort:

    Lausanne, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Randstad (Schweiz) AG