Barclays Metro Centres - Manchester

Barclays Metro Centres - Manchester De Vere Venues in partnership with Barclays Retail Banking operate 6 non residential learning centres across the UK that operates Monday to Friday 8am to 6pm. We are looking for someone to join our team in Manchester. We are looking for an individual with a great personality who can share their passion for the hospitality industry in delivering service with a smile. You will be working in a busy environment which requires consistency in customer service, flexibility and being able to work well under pressure. Previous experience in either a Conference or Banqueting role/ Front of House or within a similar role are required and you must be computer literate. Please note this role is 22 hours p/w. Responsibilities of a Guest Relations Supervisor Ensure that all conference and training guests receive the highest standards of service You will be the first point of contact for our trainers and guests providing a warm and informative welcome and introducing them to the centre and its facilities. You will be extremely customer focused and be able to deal with enquiries and queries in a pro active and efficient manner ensuring guest satisfaction at all times. Benefits included for a Guest Relations Supervisor: - 25 days holidays plus bank holidays - Private Medical Insurance Scheme - Contributory Pension Scheme - Life Assurance - Family & Friends discounts across the Group - Childcare Vouchers If you are interested in the role of Guest Relations Supervisor, apply now! De Vere Venues is an equal opportunities employer. De Vere Venues is the UK leader in dedicated business space - a forward thinking business with personality & creativity, providing the ideal location for both business and leisure in beautiful surroundings.