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BACLJP00001914 - Compensations Consultant

Eingestellt von Huxley Associates aus Frankfurt am Main

Gesuchte Skills: Support, Consultant

Projektbeschreibung

My client, a market leading financial services organisation is looking for a Senior Complaints Handler LOCATION: CANARY WHARF RATE: £300-£350 DURATION: 6 MONTHS + START: ASAP The Role: - Manage the workload of the Complaint Handlers on the team - Manage the receipt of a high volume of inbound correspondence from a number of different areas within the bank and externally - Ensure that all complaints are logged and acknowledged within the regulatory SLAs and ensure that no breaches occur - Ensure that all complaints are allocated to the Complaints Resolution Team - Answer inbound internal telephone calls, re-directing as appropriate - Provide support to the Complaints Management Team Director in any adhoc projects or tasks - Ensure that quality levels meet the required benchmark and at the same time champion the provision of first class service To find out more about Huxley Associates, please visit www.huxley.com

Projektdetails

Einsatzort:
City Of London, Vereinigtes Königreich
Projektbeginn:
asap
Projektdauer:
Keine Angabe

Vertragsart:
Contract
Berufserfahrung:
Keine Angabe

Geforderte Qualifikationen

Kategorie:
Organisation/Management, Sonstiges
Skills:
support, consultant

Huxley Associates

Straße:
Neue Mainzer Strasse 46-50
Ort:
60311 Frankfurt am Main, Deutschland

BACLJP00001914 - Compensations Consultant

Projektbeschreibung

Projektdetails

Geforderte Qualifikationen

Huxley Associates

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