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Backup Systems Analyst

Eingestellt von CompuCom

Gesuchte Skills: Support, Unix

Projektbeschreibung

BACKUP SYSTEMS ANALYST

SUMMARY/SCOPE OF POSITION:

This position will work extensively with server and backup teams as well as the Global Operations Center. The candidate is responsible for ongoing support of the Global Backup service and environment. The candidate handles hardware and software issues related to daily Backup management and support.

ESSENTIAL FUNCTIONS:

Functional Expertise

- Troubleshoots and resolves tape and tape-less backup failures.
- Monitors and corrects backup performance issues.
- Troubleshoots problems and recommends appropriate actions.
- Engages and understands when to escalate according to urgency.
- Works beyond routine nature of tasks utilizing specialized knowledge and technology.
- Follows documented procedures and participates in disaster recovery exercises.

Leadership/Change

- May take on several components of a project or a complex component of a project.
- Works under broad supervision, independently and with a team.
- Applies company policies and procedures to resolve issues.
- Follows company policies to implement changes.

Interpersonal

- Strong attention to detail and accuracy.
- Ability to prioritize and complete tasks in a timely manner.
- Occasionally presents to peers in a small group environment.
- Contributes to global team efforts by providing technical/process expertise, towards common goals.
- Brings appropriate individuals together to accomplish objectives.

Business:

- Understands how own performance objectives align with business unit objectives.
- Maximizes business/unit/group financial results through personal accomplishments.
- Responds with urgency to customer needs and solves routine customer problems. Approaches problem solving and solutions based on global needs and requirements. Follows global standards.
- Contributes to organizational performance through timely completion of projects that produce business results.
- Appropriately applies policies in compliance with government laws. Policies include, but are not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 and 14000, government regulations (eg health, safety, quality and environmental), and functional policies.
- Maximizes business/unit/group financial results through documented accomplishments.

ESSENTIAL QUALIFICATIONS:

- Bachelor's degree in Information Technology or related field required or six years equivalent IT experience
- Minimum of 2 years' experience in Enterprise class backup software
- Experience in the last three years with EMC Hardware: Networker, Avamar, Data Protection Advisor (DPA)
- DataDomain, Avamar
- Basic UNIX and Windows skills
- Ability to document and present to management different IT issues
- Background and understanding of IT controls and compliance
- Experience with regulatory environments including Sarbanes-Oxley, Section 404 and governance frameworks including COSO, ITIL, COBIT and ISO17799
- Solid PC skills and proficiency in office productivity software (Microsoft Office, Microsoft Visio, Microsoft Project, etc.)
- Ability to provide off hours global support.
- Excellent troubleshooting skills
- Strong teamwork skills
- Ability to build productive vendor relationships

Projektdetails

  • Einsatzort:

    Milwaukee, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Sonstiges

  • Skills:

    support, unix

CompuCom