B2B Ecommerce Performance Project Manager (Ref.Nr. LO2258)

B2B ECOMMERCE PERFORMANCE PROJECT MANAGER (REF.NR. LO2258)

BRINE SA has been placing top IT specialists at well-known customers for over 30 years. In doing so, we focus on performance, competence, experience and partnerships.

BRINE SA is currently looking for a B2B ECOMMERCE PERFORMANCE PROJECT MANAGERfor our client in Lausanne area.

MISSION OF THE JOB:

THE GLOBAL B2B ECOMMERCE PERFORMANCE PROJECT MANAGER is responsible for championing B2B strategy and objectives within the Global eCommerce team in order to ensure alignment between objectives and execution by the Global eCommerce Operations team.

Operationally she/he will provide guidance, support and expertise to local markets as owner of the digital journey of B2B customers, delivering upon eCommerce channel objectives and nourishing global campaign definition & performance marketing strategies.

MAIN RESPONIBILITIES:

In relation with the Global eCommerce Performance Team:

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Support markets in defining their eCommerce priorities: Identify the mid-term key success factors to translate B2B strategy into operational priorities that will be executed by the eCommerce Operations teams, both at HQ and market level.
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Provide guidance to markets in reaching their quantitative (visits, orders, sales, conversion) and qualitative (customer satisfaction, complaints ratio) targets.
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Contribute to the definition of global campaigns and support markets with local campaign execution to increase qualified visits in the eBoutiques and new Club member & total sales.
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Help to identify improvements in operational efficiency and implement best practices in eCommerce operations.
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Insure incidents, complaints, bugs, compliancy issues managed centrally are prioritized according to global performance & markets business priorities.

KEY PERFORMANCE INDICATORS:

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Respect of agreed planning & forecasts
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Performance KPI's: Visits, Leads, Engagement rate, Orders, Organic search and paid search impression share, ROAS

EDUCATION:

Business degree

PROFESSIONAL EXPERIENCE:

At least 3 years experiences in eCommerce.

Strong experience in Digital Marketing activities to drive traffic on websites (SEO, SEM, Affiliation, Display).

Strong experience in E-commerce RUN (user experience, campaign management, eMerchandising, A/B testing/C.R.O & personalization)

Experience in managing digital operations (organization, processes, guidelines) a strong plus.

Stakeholder Management in a Matrix organisation

To learn more about this opportunity please send your CV ASAP in Word format to BRINE SA.

WORK LOCATION: Lausanne Area Switzerland.

START: ASAP, project is of 6 months duration and can extend.

WORKLOAD: 100%

SALARY: Local Market rate according to experience

PERMIT: EU permits

LANGUAGE: English

REF. NR.: LO2258

BRINE SA has been providing its IT- and SAP specialists for short-, mid- and long-term projects in Switzerland since 1985, with customers primarily active in the following market sectors:

Financial services sector, especially banks and insurance companies

Pharmaceutical industry

Government and services sectors

BRINE SA is a stable, financially independent, Swiss enterprise with its head office in Zurich. Our services cover the entire IT spectrum, as well as interfaces to the various business sectors, and range from management- and IT-consulting through to software development and project implementation.

IT - RESOURCES

We offer our top consultants, computer Profi's and SAP experts to our customers as external specialists for limited assignments and as well for permanent positions. BRINE SA is especially distinguished by its renowned characteristic strengths:

Short reaction time - rapid selection and supply of consultant's CVs, with skills matched to customer requirements.

Quality - we take quality very seriously, both for internal and external-facing processes, thereby convincing many customers to maintain a long-standing business relationship with BRINE SA

Coaching - BRINE SA coaches and supports its consultants throughout the entire duration of the customer assignment.

BRINE SA is ISO 9001:2008 certified since 2014