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Avaya VOIP Technology Project Manager (Ref.Nr.: LO2156)
Eingestellt von BRINE SA
Gesuchte Skills: Voip, Consultants, Client, Network
Projektbeschreibung
AVAYA VOIP TECHNOLOGY PROJECT MANAGER
BRINE SA HAS BEEN PLACING TOP IT SPECIALISTS AT WELL-KNOWN CUSTOMERS FOR OVER 30 YEARS. IN DOING SO, WE FOCUS ON PERFORMANCE, COMPETENCE, EXPERIENCE AND PARTNERSHIPS.
BRINE SA is currently looking for an Avaya VOIP Technology Project Manager for our client in Lausanne area
MAIN PURPOSE OF JOB:
Within the telephony Team, the International Telephony Project Manager is responsible for the management of various Telephony projects implementation and support telephony operational team.
MAIN RESPONSIBILIIES:
-
Assessing the requirements of projects and recommending suitable
-
Planning and supervising contact center projects (VOIP technologies, and Avaya telephony and Nespresso CRC applications deployment in all Nespresso premises)
-
Cooperation and skilled advising to business on VOIP, ACD and Call routing
-
Manage and control design, set-up and implementation of Telephony in Call centres and offices.
-
On-site project management (travels)
DIMENSIONS/KPIS:
-
Efficiency in Project Management: respect of timeline, quality and Governance.
-
Good comprehension of the demands and appropriateness of proposed solutions
-
Stakeholders satisfaction
KEY SKILLS/BEHAVIORS/KNOWLEDGE
-
Engineer in Information Technology or telephony
-
Experience of 3 years in a similar position
-
Outstanding knowledge of Avaya VOIP Technology
-
Excellent knowledge in Call centre and call routing
-
Knowledge in all infrastructure aspects of Information Technology (network, OS, etc.)
-
Excellent written and verbal communication and negotiation skills (English + French)
-
Outstanding planning and organization skills
-
Pro Knowledge
-
Service orientation (HD)
-
Result focus (HD)
-
Innovation & Renovation (D)
-
Initiative and proactive co-operation (D)
-
Project management experience in telephony and Infrastructure.
To learn more about this opportunity please send your CV ASAP in Word format to Brine SA.
WORK LOCATION: Lausanne Area
START: ASAP
DURATION: till 31.12.2017
WORKLOAD: 100%
SALARY: Local Market rate according to experience
PERMIT: EU permits
LANGUAGE: English
REF. NR.: LO2156
BRINE SA is a stable, financially independent, Swiss enterprise with its head office in Zurich. Our services cover the entire IT spectrum, as well as interfaces to the various business sectors, and range from management- and IT-consulting through to software development and project implementation.
IT - RESOURCES
We offer our top consultants, computer profis and SAP experts to our customers as external specialists for limited assignments and as well for permanent positions.
BRINE SA is especially distinguished by its renowned characteristic strengths:
Short reaction time - rapid selection and supply of consultant's CVs, with skills matched to customer requirements.
Quality - we take quality very seriously, both for internal and external-facing processes, thereby convincing many customers to maintain a long-standing business relationship with BRINE SA
Coaching - BRINE SA coaches and supports its consultants throughout the entire duration of the customer assignment.
BRINE SA is ISO 9001:2008 certified since 2014
BRINE SA HAS BEEN PLACING TOP IT SPECIALISTS AT WELL-KNOWN CUSTOMERS FOR OVER 30 YEARS. IN DOING SO, WE FOCUS ON PERFORMANCE, COMPETENCE, EXPERIENCE AND PARTNERSHIPS.
BRINE SA is currently looking for an Avaya VOIP Technology Project Manager for our client in Lausanne area
MAIN PURPOSE OF JOB:
Within the telephony Team, the International Telephony Project Manager is responsible for the management of various Telephony projects implementation and support telephony operational team.
MAIN RESPONSIBILIIES:
-
Assessing the requirements of projects and recommending suitable
-
Planning and supervising contact center projects (VOIP technologies, and Avaya telephony and Nespresso CRC applications deployment in all Nespresso premises)
-
Cooperation and skilled advising to business on VOIP, ACD and Call routing
-
Manage and control design, set-up and implementation of Telephony in Call centres and offices.
-
On-site project management (travels)
DIMENSIONS/KPIS:
-
Efficiency in Project Management: respect of timeline, quality and Governance.
-
Good comprehension of the demands and appropriateness of proposed solutions
-
Stakeholders satisfaction
KEY SKILLS/BEHAVIORS/KNOWLEDGE
-
Engineer in Information Technology or telephony
-
Experience of 3 years in a similar position
-
Outstanding knowledge of Avaya VOIP Technology
-
Excellent knowledge in Call centre and call routing
-
Knowledge in all infrastructure aspects of Information Technology (network, OS, etc.)
-
Excellent written and verbal communication and negotiation skills (English + French)
-
Outstanding planning and organization skills
-
Pro Knowledge
-
Service orientation (HD)
-
Result focus (HD)
-
Innovation & Renovation (D)
-
Initiative and proactive co-operation (D)
-
Project management experience in telephony and Infrastructure.
To learn more about this opportunity please send your CV ASAP in Word format to Brine SA.
WORK LOCATION: Lausanne Area
START: ASAP
DURATION: till 31.12.2017
WORKLOAD: 100%
SALARY: Local Market rate according to experience
PERMIT: EU permits
LANGUAGE: English
REF. NR.: LO2156
BRINE SA is a stable, financially independent, Swiss enterprise with its head office in Zurich. Our services cover the entire IT spectrum, as well as interfaces to the various business sectors, and range from management- and IT-consulting through to software development and project implementation.
IT - RESOURCES
We offer our top consultants, computer profis and SAP experts to our customers as external specialists for limited assignments and as well for permanent positions.
BRINE SA is especially distinguished by its renowned characteristic strengths:
Short reaction time - rapid selection and supply of consultant's CVs, with skills matched to customer requirements.
Quality - we take quality very seriously, both for internal and external-facing processes, thereby convincing many customers to maintain a long-standing business relationship with BRINE SA
Coaching - BRINE SA coaches and supports its consultants throughout the entire duration of the customer assignment.
BRINE SA is ISO 9001:2008 certified since 2014
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Organisation/Management