Avaya (Voice) Engineer

6 MONTH CONTRACT OPPORTUNITY FOR A AVAYA ENGINEER REQUIRED FOR A LEADING MANAGED SERVICE COMPANY TO BE BASED IN DUBLIN.

The job:

- Stage and License Avaya S8XXX server (both ACM and Applications) ranges and associated Media Gateway products to ensure it's fully operational, prior to deployment
- Configure and test PRI/BRI cards/circuits as required. Test and verify LSP functionality of Media gateways at individual sites.
- Take a prepared workbook and setup the necessary software and associated functionality within a Corporate Voice network .
- Undertake and complete telephony implementation work in-line with best practice and identified processes.
- Participate in the validation of the integrity and quality of other team members design work as part of the peer review process.
- Ownership of the implementation of project designs, changes resulting from service requests and day to day in-life change.

HAVE YOU:

- 5+ years telephony experience
- CM 5, CM 6 and Avaya Red Certification
- Has worked on Avaya PBX/Call Centre/Applications technology for at least 5+ years and can provide demonstrable evidence
- Has a good understanding of contact centre adjuncts/functionality (eg call recording, ACD, wall boards, etc)

This is an excellent opportunity to join a leading managed service organisation with excellent daily rates on offer.

Berkley IT is a specialist consultancy recruiting IT professionals for organizations throughout Ireland, Europe and Asia.

FOR FURTHER DETAILS, PLEASE CONTACT KILLIAN O'LEARY ON (SEE BELOW)