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Avaya Support Consultant

Eingestellt von Hays IT

Gesuchte Skills: Support, Consultant

Projektbeschreibung

Avaya/Cisco IP Contact Centre Engineer
12 month contract
Dublin City Centre

A financial services institution based in Dublin city centre currently require the expertise of an Avaya/Cisco IP telephony engineer to join their Voice Operations team in Dublin.

This job requires someone with proven experience of supporting voice technologies in a multi-channel contact centre environment.

Essential are the following qualifications:

- Excellent technical knowledge on Avaya
- Good technical knowledge on Verint V.11, Cisco IP Telephony CUCM/Unity (8.6 - 9.1) including supporting Avaya hardware ( G450 Gateways) including Avaya Call Centre technology and ACD functionality
- Good technical knowledge on Avaya (Communications Manager, Modular Messaging, AES, AIC and CMS)
- Minimum 3+ years' experience of Cisco IP telephony infrastructure support and administration
- 5+ years of direct engineering and design experience in TDM/IP telephony working in a global enterprise network preferred

This role calls for someone that is a proficient self-starter as you will be largely engaging with team members overseas. If you have the appropriate skill set please apply below for immediate consideration.

A financial services institution based in Dublin city centre currently require the expertise of an Avaya/Cisco IP telephony engineer to join their Voice Operations team in Dublin.

This job requires someone with proven experience of supporting voice technologies in a multi-channel contact centre environment.

Essential are the following qualifications:
* Excellent technical knowledge on Avaya
* Good technical knowledge on Verint V.11, Cisco IP Telephony CUCM/Unity (8.6 - 9.1) including supporting Avaya hardware ( G450 Gateways) including Avaya Call Centre technology and ACD functionality
* Good technical knowledge on Avaya (Communications Manager, Modular Messaging, AES, AIC and CMS)
* Minimum 3+ years' experience of Cisco IP telephony infrastructure support and administration
* 5+ years of direct engineering and design experience in TDM/IP telephony working in a global enterprise network preferred

This role calls for someone that is a proficient self-starter as you will be largely engaging with team members overseas. If you have the appropriate skill set please apply below for immediate consideration. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Projektdetails

  • Einsatzort:

    Dublin, Irland

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hays IT

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